🚚 Meredith Nurseries – Delivery Policy
At Meredith Nurseries, we aim to deliver your plants and garden products safely and efficiently. We use trusted delivery companies to ensure your order reaches you in the best possible condition.
Please read our delivery information below before placing your order.
📦 Our Delivery Services
We currently use two delivery companies, depending on the size and type of items ordered.
APC Overnight – 24-Hour Delivery Service
For larger items and suitable parcels, we use APC Overnight’s nationwide delivery service.
Royal Mail – 48-Hour Tracked Delivery
For smaller items and suitable parcels, we use Royal Mail’s 48-hour tracked service.
You can find more information about our delivery partners here:
Please note that these are the delivery services used once your order has been dispatched. Our order processing and preparation times are additional.
⏱️ Order Processing and Dispatch Times
We aim to dispatch all orders within 2–3 working days of receiving your order.
During particularly busy periods, or when additional preparation is required, dispatch may take longer.
If we expect your order to take more than 5 working days to dispatch, we will contact you to keep you informed.
Once your order has been dispatched, you will receive an email from Meredith Nurseries confirming that your items have been sent.
📱 Mobile Phone Number and Delivery Notifications
When placing your order, please make sure you provide a valid mobile phone number.
Our delivery partners may use your mobile number to send text message notifications regarding your delivery, including information about your expected delivery date.
You may also receive email notifications directly from the courier.
Please ensure your delivery address, postcode, email address and contact number are correct when completing your order.
🇬🇧 Delivery Areas and Free Postage
Free postage is available on eligible orders to UK mainland addresses only.
Unfortunately, due to courier restrictions and additional delivery costs, our standard free delivery service does not cover the following locations:
- Northern Ireland
- Southern Ireland (Republic of Ireland)
- Isle of Wight
- Channel Islands
- Scottish Highlands and Islands listed below
Scottish Highlands – Excluded Postcodes
The following postcode areas are excluded from standard free delivery:
AB30–AB38, AB44–AB56, FK17–FK99, G83, IV1–IV28, IV30–IV39, IV52–IV54, IV63, KW1–KW14, PA21–PA33, PA34–PA40, PH18–PH26, PH30, PH31–PH41 and PH49–PH50.
Scottish Islands – Excluded Postcodes
HS1–HS9, IV40–IV51, IV55–IV56, KA27–KA28, KW15–KW17, PA20, PA41–PA49, PA60–PA78, PH42–PH44 and ZE1–ZE3.
📧 Orders Outside Our Standard Delivery Areas
If you live in any of the excluded areas listed above, please contact Meredith Nurseries for a delivery quotation before placing your order.
Additional delivery charges may apply depending on your location, the size of your order and the courier service required.
We reserve the right to cancel an order if it has been placed without the correct delivery charge being paid.
Please contact us before purchasing so we can confirm whether delivery is available to your postcode and provide an accurate delivery price.
🌿 Important Delivery Information
As we specialise in supplying living plants and garden products, we take care when preparing and packing orders for dispatch.
Although we aim to dispatch orders promptly and use reliable delivery services, delivery times may occasionally be affected by courier delays, adverse weather conditions or circumstances outside our control.
We will always do our best to keep customers informed if there are any significant delays.
📞 Contact Meredith Nurseries
If you have any questions about delivery charges, delivery areas or the progress of your order, please contact us before purchasing.
Thank you for choosing Meredith Nurseries. We appreciate your custom and look forward to supplying your garden with quality plants and products.
Meredith Nurseries – Quality Plants Delivered to Your Door.